COMMON QUESTIONS FOR CARPET CLEANERS question image

It is vital to enlist the services of a professional carpet cleaning company once in a while.  Although you may be doing a good job of cleaning your carpet, it might need extra deep cleaning from a professional because they use products and methods that are different and more advanced than yours.

When that time comes, most people do not know the questions they should be asking. Well, here are five questions you need to ask a carpet cleaner before you give him or her the job.

WHAT ARE YOUR CLEANING METHODS?

Carpet manufacturers recommend cleaning the carpet using extraction or steam cleaning methods. These two methods ensure that your carpet gets thoroughly clean and leaves your flooring in good condition. Most professional cleaning firms come with a truck-mounted unit. They then use a tank and a hose that accompanies this truck to rid your carpet of dirt and water. Therefore, it’s important to know how the cleaner intends to go about cleaning your carpet.

DO YOU HAVE INSURANCE?

Professional carpet cleaners have the necessary expertise to clean your house correctly. However, mistakes do happen, and it is better to be prepared. When improper chemicals are used to clean your carpet, or your carpet is poorly cleaned, it can get damaged. This is where being insured and bonded is crucial because it will take care of such issues.

If you, your family member or the carpet cleaner gets injured in the process of cleaning, then they will be covered by insurance. It is not enough to simply have word of mouth on this issue. You need to find out if the service they have offered is guaranteed. This way you can contact them if you have issues later on. Ensure you get a written contract of the guarantee.

ARE YOU CERTIFIED?

If you are getting your carpet cleaners from a company, you need to be sure they are certified to do that job. This will ensure you get trained professionals to handle your carpet.

CAN YOU PROVIDE AN ESTIMATE IN WRITING?

As great as it is to talk in person, it is also wise to get the essential details in writing. When you get a list of services that the company offers together with the price in writing, it will help you get the right service at the right price that is listed. If you happen to have issues with the service or price, later on, you can always refer to the written document.

HOW LONG DOES IT TAKE FOR CARPET TO DRY?

It is no use getting a professional carpet cleaner to clean your carpet, and then you start wondering how long you should stay away from it so it can dry. The best thing to do is ask how long it will take for the carpet to completely dry. You will also want to know how long the carpet cleaning service will take. Most firms usually advise people to give the carpet 24 hours to dry. However, the duration can vary depending on factors like the type of carpet, weather and so on. This is why you need an accurate answer.

Now that you have your questions ready, you can comfortably contact a professional carpet cleaning company. If their answers are satisfactory, you can go ahead and give them the job.

For certified carpet cleaning in Chicago, call Arevalo Bros Chem-Dry today! (708) 795-5932